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Manage subscription seats#

In Manage Seats, you can manage subscription seat assignments and offline activation. As a Lens Business ID administrator, you can do the following to manage subscription seats:

  • Assign and unassign a subscription seat to a user
  • Revoke pending assignments

Assign a subscription seat#

To assign a subscription seat:

  1. As the Lens Business ID administrator, navigate to Manage Seats and click Assign Seats.
  2. In the following pop-up menu, select the Lens subscription from the top drop-down list.

  3. Enter emails of the users. Separate email addresses with commas and click Assign. Each user will receive an individual invitation.

    Assign Seats dialog

An assignee receives an invitation email, creates or logs in to Lens ID, and accepts the subscription seat invitation. In case of signing up to Lens ID, a user has to activate Lens Desktop after accepting the invitation. There are two ways for users to activate Lens Desktop:

  • Online activation

    If your users have a connection to the internet then this is the default option to activate their Lens subscription. With this option seats may be reassigned to other users at any time.

  • Offline activation

    If your users are in an isolated(air-gapped) environment then you must enable offline activation for your users to activate Lens Desktop. Once enabled your users can then download an activation code from the Lens ID Portal. In this mode seats are fixed to the user and no changes will be possible until the end of the subscription term.

    Warning

    Unassigning an Offline activated subscription seat by the Lens Business ID administrator, switches it to the cancelled state, so no other user can be assigned to the seat until the end of the subscription term.

Users that have activated Lens Desktop offline, have a check mark in the Offline column:

the Offline column in Manage Seats

Unassign and reassign a subscription#

Warning

Unassigning and reassigning is available only for users that have activated Lens Desktop online.

You can unassign users from subscription seats. It is possible to reassign subscription seats of users that have done Online activation.

To unassign a subscription seat:

  1. As the Lens Business ID administrator, navigate to Manage Seats.
  2. Select a subscription seat to unassign and click the Options button on the right.

  3. Click Unassign.

    Unassgning a user from a subscription

You can transfer an unassigned subscription seat to another user as described in Assign a subscription seat.

Enable offline activation#

As a Lens Business ID administrator, you can enable the offline activation for all users in the Lens Business ID by toggling Enabled in the Offline Activation section.

Note

Offline activation is automatically enabled for all Lens Business ID in the air-gapped mode.