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Activate Lens Desktop#

Activation is a necessary step to start using Lens Desktop. Activate the application on its initial launch. There are the following activation options:

  • Online activation

    Login or sign up for a new Lens ID to activate Lens Desktop. This option requires an internet connection.

  • Offline activation

    Activate Lens Desktop with an existing code. This option is available for existing Lens ID accounts and may be used to activate Lens Desktop in isolated (air-gapped) environments. You can download your activation code from the Lens ID Portal.

Get your Lens ID#

Lens ID is a unique identity within Lens. It is used to register our products such as Lens Desktop and access our cloud services. You can log in the Lens ID on several devices simultaneously.

On initial launch of Lens Desktop, choose Lens ID in the Activate Lens Desktop dialog window and click Activate. On Lens ID Portal, you can sign up for Lens ID through the following options:

  • Create your Lens ID

    Sign up for Lens ID by creating an account with your email.

  • Sign Up with GitHub

    Sign up for Lens ID using your GitHub account

  • Sign Up with Google

    Sign up for Lens ID using your Google account

Offline activation#

Lens Desktop is able to run in air-gapped environments.


When you download an activation code, the associated Lens Subscription will be fixed to the user and no changes will be possible until the end of the subscription term. Lens Business ID administrators cannot reassign offline activated seats to other users.

  1. Sign up or login to your Lens ID from another device.
  2. On the account web-page, click Download activation code.
  3. Transfer the activation-code.txt file to the air-gapped machine.
  4. Launch Lens Desktop and paste the file content into the Activation Code input field.


If your air-gapped machine has been activated before, you need to unregister your application.

Unregister the Lens ID#

To log out from a Lens ID in your Lens Desktop:

  1. Click the User Menu button in the lower-left corner.
  2. Click Unregister and in the following dialog click OK.

See also

What is Lens ID?

IP Allowlist