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Activate Lens Desktop#

At the initial launch, Lens Desktop requires activation. The default way is to activate the application online. You can also activate it offline, having an appropriate subscription plan.

Sign up for Lens ID#

Lens ID is a unique identity within Lens. It is used to register our products such as Lens Desktop and access our cloud services. You can log in the Lens ID on several devices simultaneously.

You have the following options for signing up for Lens ID on Lens ID Portal:

Create your Lens ID

Sign up for Lens ID by creating an account with your email.

Sign Up with GitHub

Sign up for Lens ID using your GitHub account

Sign Up with Google

Sign up for Lens ID using your Google account

Online#

To activate Lens Desktop online,

  1. Launch Lens Desktop.

  2. In the Welcome to Lens dialog menu, select one of the following options:

    • New to Lens

      Create a new Lens ID by feeling out the form, or use one of the signing up options.

    • Already have a Lens ID

      Proceed to the sign-in page.

  3. Click Get Started.

Offline#

Lens paid subscription feature

Offline activation enables Lens Pro subscription users to activate Lens Desktop in isolated (air-gapped) environments. Lens Business ID users need to contact their administrators to check the feature availability.

To activate Lens Desktop offline:

  1. Sign up or login to your Lens ID from another device.
  2. On the Home page, click Download activation code.
  3. Transfer the activation-code.txt file to the air-gapped machine.
  4. Optional. Unregister the previous Lens ID if the application is activated with another Lens ID.
  5. In the activation menu, select Activation Code, paste the content of the activation-code.txt file into the input field, and click Get Started.

Warning

For Lens Business ID users only

Once you download an activation code, the associated Lens Subscription becomes tied to the user account and no modifications can be made until the subscription term ends. Lens Business ID administrators cannot reassign the seats activated offline to other users.

Unregister the Lens ID#

To log out from a Lens ID in your Lens Desktop:

  1. Click the User Menu button in the upper-right corner.

  2. Click Unregister and in the following dialog click OK.

    Unregister the Lens ID

See also

What is Lens ID?

IP Allowlist