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Users & Seats#

In Users & Seats, you can manage organization users and subscription seats. The page contains information about users, their subscription seats, and provides options for administrators.

Automatic Seat Assignment#

When enabled, Automatic Seat Assignment enables new users to get a subscription seat upon joining the organization.

To assign subscription seats to new users automatically, toggle Automatic Seat Assignment.

Manage Users#

In Manage Users, you can assign or revoke subscription seats and grant administrator roles for your organization.

  • Users

    Users that have either accepted invitations to Lens Business ID or have been added by administrators

  • Requests

    Users that have requested to join your Lens Business ID.

  • Invites

    Users in the process of accepting invitations to Lens Business ID

The Users tab contains the following information:

Column Comment
Lens ID User identity within Lens
Email User email
Last Seen Last user session date
Subscription Subscription details
Activation Date Subscription activation date
Options Options for Lens Business ID administrators

To add a Lens Business ID administrator, click Options > Promote to Admin. The Admin label appears near to a username in the Lens ID column after assigning the administrator role.

To assign or revoke a subscription seat, click Options > Assign Subscription/Un-assign subscription.

Invite a user#

  1. From the Users or Invites tab, click Invite Users under the table/

  2. In the Invite Users dialog, select a subscription in the Choose Lens Subscription drop-down list.

    Note

    This step is unavailable if Automatic Seat Assignment is enabled.

  3. Optional. In Assign Role select one of the following options:

    • Member

      Default option. A user becomes a member of your organization and can be assigned a subscription seat.

    • Administrator

      A user can manage users, subscription seats, and other aspects of the organization Lens Business ID.

  4. In Add Users to your Lens Business ID, enter user emails. In case of adding multiple users, type the emails and separate them by commas.

An assignee receives an invitation email, creates or logs in to Lens ID, and accepts the subscription seat invitation. In case of signing up to Lens ID, a user has to activate Lens Desktop after accepting the invitation.

Lens Desktop activation#

There are two ways for users to activate Lens Desktop:

  • Online activation

    The default option for the Lens Desktop activation. Requires internet connection, you can reassign the subscription seats to other users at any time.

  • Offline activation

    The option for isolated (air-gapped) environments. Requires Feature Management enabled. Once enabled, your users can then download an activation code from the Lens ID Portal. In this mode, seats are fixed to the user and no changes will be possible until the end of the subscription term.

    Warning

    When a Lens Business ID administrator unassigns an offline-activated seat, the seat is cancelled and cannot be reassigned until the subscription term ends.