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Billing Details#

In Billing Details, you can update the payment method, manage subscriptions, review the billing history, and manage invoices.

Payment Method#

To update the payment method, click Update Payment Method. The payment provider page opens, where you can edit the information related to your credit card or bank account.

Subscriptions#

The Subscriptions section contains the list of subscriptions. You can find the following information about the subscriptions:

Parameter Description
Subscription ID The identifier of the subscription.
Plan The subscription plan.
Started On The subscription activation date.
Ends On The subscription expiration date.
Team Behavior The subscription renewal method.
Quantity The number of seats in the subscriptions. Click Change to change the number of seats in the subscription. Reducing the number of seats takes place in the next subscription period.
Status The current status of the subscription.
Options The subscription options. Click to cancel an active, or reactivate a cancelled subscription.

To manage subscription seats, turn on automatic assignment, and invite new users see Managing users and seats

Cancel a subscription#

All subscriptions automatically renew at the expiration date. However, you can stop the renewal by cancelling a subscription. To cancel a subscription:

  1. Select a subscription and click Options > Cancel. A new browser tab with the subscription details opens.
  2. On the following page, click Cancel Subscription.

After cancellation, your subscription remains active for the remainder of the subscription period and then expires.

Billing History#

The Billing History, section contains the list of invoices with the following information:

Parameter Description
Date The date of the invoice
Invoice number The reference number of the invoice
Plan The subscription plan being paid under the invoice
Amount The sum of money (US Dollars) to pay under the invoice
Status The current status of the invoice