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Managing users and seats#

In Users & Seats, you can manage Lens Busienss ID users and subscription seats. The page contains information about users, their subscription seats, and provides options for administrators. There are following tabs on the page:

  • Active

    Users that have either accepted invitations to Lens Business ID or have been added by administrators

  • Pending

    Users in the process of accepting invitations to Lens Business ID

Add a user to LBID#

  1. As a Lens Business ID administrator, click Add Users on the Active tab.
  2. In the Add Users dialog, select a subscription in the Choose Lens Subscription drop-down list.
  3. Optional. Uncheck the Assign Lens Subscription checkbox, if you want to add a user without a subscription seat.
  4. In the Add Users to your Lens Business ID input field, enter user emails. In case of adding multiple users, type the emails and separate them by commas.

An assignee receives an invitation email, creates or logs in to Lens ID, and accepts the subscription seat invitation. In case of signing up to Lens ID, a user has to activate Lens Desktop after accepting the invitation. There are two ways for users to activate Lens Desktop:

  • Online activation

    If your users have a connection to the internet then this is the default option to activate their Lens subscription. With this option seats may be reassigned to other users at any time.

  • Offline activation

    If your users are in an isolated(air-gapped) environment then you must enable offline activation for your users to activate Lens Desktop. Once enabled your users can then download an activation code from the Lens ID Portal. In this mode seats are fixed to the user and no changes will be possible until the end of the subscription term.

    Warning

    Unassigning an Offline activated subscription seat by the Lens Business ID administrator, switches it to the cancelled state, so no other user can be assigned to the seat until the end of the subscription term.

Add an LBID administrator#

To add a Lens Business ID administrator, click the Options button in the right column, and select Promote to Admin. The Admin label appears near to a username in the Lens ID column after assigning the administrator role.