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Managing Lens subscriptions#

On the Home page, you can find information about the subscriptions of your organization and available options.

Change a subscription#

To change the number of seats in the subscription:

  1. In Lens Business ID, open Billing Details.
  2. In Subscriptions, click Change.
  3. In the following Manage Subscription modal, specify the new total number of seats and click Update Subscription.

Note

If you specify the fewer number of seats, the changes will take effect in the next subscription period. The following warning appears in the Quantity column for such a subscription: info-badge

Cancel a subscription#

All subscriptions automatically renew at the expiration date. However, you can stop the renewal by cancelling a subscription. To cancel a subscription:

  1. Open Billing Details.
  2. In Subscriptions, click Options > Cancel. The subscription page opens.
  3. On the following page, find the subscription you need and click Cancel Subscription.
  4. In the following modal, click Cancel Subscription.

Info

After cancellation, your subscription remains active for the remainder of the subscription period and then expires.

Manage subscription seats#

Click either the Manage Seats or Manage button to open Users & Seats and assign subscription seats to the Lens Business ID users.